I purchased the Plantronics Voyager Focus after using it at my previous company. This is the best headset I've used (I've had many terrible "other brands" that would randomly disconnect during calls). I purchased a refurbished version because it was the more affordable option, and because I'm a big fan of refurbish, reuse and recycling. The product I received is in brand new condition and works perfectly. Thank youFactory Outlet for delivering such a great product!
If you are looking for easy and reliable connectivity in an office environment I would recommend this headset. I've owned two of these (gave one set away) as I decided to order the new Bose 700 headset to replace it. This was a mistake. I had too many connectivity issues with the Bose and sent them back and ordered another Plantronics b825 UC. Once again I'm a happy camper. Connects easily to my computer and phone, as well as 6 other devices (only two simultaneously). It is quality built and comfortable sitting on the ear. The ear pads are soft and durable material. The mic boom can easily work on either side of the head. Muting is easy, just raise the boom, click the mute button, or take off the headset. Plantronics seems to be one, if not the best, at produces a product that works seamlessly in an office. I enjoyed them so much I ordered the Plantronics PLT 6200 UC and love them too! You cannot go wrong with this product. My opinion only.
The headset itself worked great. The sound was wonderful. They just wouldn't stay on my head. My hair made the headset too slick to stay on. Had to return them, which was no problem at all. Waiting for my Voyager 5200 (over the ear) set to come in now.